One more indicator may be of some importance: After installation of the Graphics Command Center from the MS Store, I always receive a Message when logging in the first time after a boot. The Service for HD Graphics Control Panel is still alive.
The driver for UHD Graphics is the active one.
Two new Intel drivers have been installed. the installation of the Graphics Command Center, I got the set of drivers you may find in file (2). After performing the steps you recommended incl.When looking into the OS details, in Services I have found, that the Service-Process for the HD Graphics Control Panel has been started.The old configuration had the Graphics Control Panel from the driver installation installed.The upgraded box runs fine except that the Graphics Control Center did not run. Then the drivers from ASUS including the Intel 27.20.100.9127 were successfully installed. After booting the first time, the MS Basic Display Adapter was active. The box has received only an upgrade of the CPU from an I7-4700K to an I7-11700K and the motherboard from ASUS Z97-A to ASUS Z590-A Prime.Unfortunately the Graphics Control Center still remains stuck with the running dots after start. I have performed all the steps you described in your response. To upload and attach a file, use the " Drag and drop here or browse files to attach" option below the response textbox. txt file), please attach it to your reply. To save your scan, click Next and click Save.Click the menu where it says " Summary" to change to " Detailed View". The Intel® SSU defaults to the " Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer.
If the issue is still the same after trying those steps, please provide us with the following information:ġ- When you upgraded to this new motherboard/CPU, did you use the hard drive/SSD of the old system or a new drive? Did you perform a fresh/clean install of Windows* after upgrading the hardware? Please provide details.Ģ- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.
Restarting the system causes the tray application to restart and solves the issue. When the Intel® Graphics Command Center updates, the application can get unsynchronized with the tray application. If the behavior persists, please go through the following steps: During the process, please make sure all steps are followed, including disconnecting from the Internet and making sure you get to the Microsoft Basic Display Adapter before trying to install the graphics driver. You may start from " step # 6" using the link provided. In regards to this behavior, we recommend first to perform a Clean Installation of Intel® Graphics Drivers in Windows* using the Intel® Graphics DHC driver Version 30.0.100.9955 (Latest). Hello you for posting on the Intel® communities.